Housing advice & accommodation
Guidance with housing options, accommodation access, referrals and the practical steps towards a safe place to live.
Dignity • Support • A better future
A safe place to take the next step.
We stand alongside people experiencing homelessness, helping them find stability, rebuild confidence and move towards lasting independence.
- Housing guidance
- One-to-one support
- Wellbeing referrals
People first.
Practical help, delivered with respect.
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Welcoming without judgement
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Practical person-led support
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Connected local partnerships
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Focused on lasting outcomes
Our vision
Everyone deserves dignity, safety and the chance to rebuild.
“A safe, welcoming place in Manchester where people experiencing homelessness can access dignity, support and a pathway to a better future.”
Frontstep Manchester combines accommodation guidance with practical, personalised support. We work with people at their own pace, addressing the barriers behind homelessness as well as the urgent need for a safe home.
Explore our support
How we help
Support built around the person
From the first conversation to a settled home, we bring together the practical help, advocacy and encouragement people need to move forward.
One-to-one support
A consistent, trusted worker who listens, helps identify priorities and agrees a realistic plan with each person.
Health & wellbeing
Support to attend appointments and connect with appropriate physical health, mental health and community services.
Money & benefits
Practical guidance with budgeting, bills, benefits, Universal Credit and steps towards stronger financial stability.
Tenancy sustainment
Help to understand responsibilities, manage a home, resolve tenancy issues and build the confidence to sustain accommodation.
Skills & move-on
Life skills, employability guidance and personalised move-on planning that supports long-term independence.
Our impact
Progress measured in lives moving forward.
We focus on meaningful outcomes: safe accommodation, stronger wellbeing, sustained tenancies and renewed independence.
Work with Frontstep500+people supported since 2019
200+people supported each year
47%progressing towards work or independence
4+years of local partnership delivery
The journey
From crisis to lasting stability
Every journey is different. Our role is to make the next step clearer, safer and achievable.
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Listen
We understand immediate needs, strengths and priorities.
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Plan
We agree practical goals with the person, not for them.
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Connect
We coordinate housing, health and community support.
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Move forward
We build confidence and a pathway to independence.
Need help?
You do not have to take the next step alone.
Speak with Frontstep Manchester about housing-related support, practical guidance and appropriate local referrals.
Call +44 7746 210235
Email our team
If you are in immediate danger, call 999. For urgent homelessness help, contact your local council.
Get involved
Build a stronger Manchester with us
Real change happens when residents, services, landlords, employers and community organisations work together.
Refer someone for support
Connect an individual with housing-related and practical support.
Start a referral →Deliver better outcomes together
Explore commissioning, service partnerships and local collaboration.
Become a partner →Give time, skills or resources
Help strengthen practical support and opportunities for local people.
Support our work →
Contact us
Let’s start a conversation.
Whether you need support, want to make a referral or would like to work with Frontstep Manchester, our team would be pleased to hear from you.
Telephone+44 7746 210235 Emailadmin@frontstep.org.uk Websitewww.frontstep.org.ukLocationManchester, United Kingdom